Gaither Call Center

Outbound interviewing calls are ideal to evaluate service, processes and satisfaction among groups of customers whose information you maintain in a database.  Your business has established a relationship with these customers, and this is a way of strengthening that relationship.

Gaither Call Center has 50 work stations to conduct your satisfaction surveys, “after-sale” evaluations. Each station has its own operator, trained to meet the highest excellence levels.  The Center provides the ability to supervise live interviews.  Operators that are bilingual in English and Spanish are also available.

If you measure the frequency with which your customers utilize your services, you may also exploit the call center to present them with incentives to build loyalty.  The Call Center allows you to contact a high number of individuals on a daily basis.  400 contacts are usually completed within a work week.  It is a cost- and time-efficient way to build and protect your business.

Contact us today to discuss your plans and obtain a proposal and quotation.  Press here.